The lack of communication with the 'stealership' while my bike was being worked on was down right pathetic. They had it for over a week, worked on it a day and a half and then proceeded to hound me to pick it up for 3-4 rainy/snowy days. Then when I did, they wanted TWICE the estimate they gave me stating that they had problems installing the Eibach 1k lbs spring and had ordered the Barons jet kit instead of the Kuryakyn by mistake. After balking at the price and agreeing to a much lower amount (but still more than the estimate), I received a blank receipt for cash paid labor only ... nothing showing what was done, which parts I supplied, the specs nor the exact times for each item. (I supplied the exhaust, heat shields, baffles and gaskets, the spring, K&N oil filter, Gel Battery, Ceramic Brake Pads, Ignition and Cam covers, and Chrome Swing Arm covers. They provided the jet kit,, Yamalube 20-50 synthetic oil and labor. The bike wasn't even wiped down or cleaned and looked like it was test ridden in the rain. Can you say NEVER AGAIN???)