I got a call from Barons (LA Choppers) and they got my messed up 31T front pulley today (sent it yesterday)and because it was a pulley they did not make (it was over 4 years old and made before LA Choppers started making them for Barons) they couldn't warranty it......BUT the customer service rep offered to sell me a new one for $50 including tax and shipping!
I AM a happy camper! Just wanted to say I was VERY impressed with their customer service. They could've said screw you the one year warranty is up and we didn't make that one so see ya! but they stepped up to the plate and sold me a new one at a almost 75% off AND paid the shipping.
I will definitely be looking at them for my next upgrade.