Hey guys, I ordered 2 K&N RA-066V universal air filters from AJUSA.
Now, I knew that K&N makes them with a round hole in the back that is off center, and that with that hole at the top, the K&N logo can be either right side up, or upside down.
So, I called my order in and was very specific about which ones I wanted, and how to determine whether the logo was the way I wanted it.
The AJUSA order taker assured me that he would see to it that with the hole at the top, the logo would be right side up.
Well, you know what happened, both were wrong.
Will AJUSA take them back? Sure, but they won't reimburse original shipping, I pay the return shipping, and they want a 20% re-stocking fee!!!
I couldn't have been clearer with the dude. He positively assured me they'd get it right. I wouldn't have ordered, if I couldn't have gotten that assurance. The fault lies completely with them.
I told them I'd never buy from them again and was posting my poor experience with them on the 45,000 member Road Star Clinic.
Beware AJUSA... obviously they'll tell you anything you want to hear to secure the sale. Jerks.