ANOTHER UPDATE!!! Sorry for the Rant, Guess its just my way of venting. This is the email/complaint that I have just sent to the State Attorneys Office.

I have already filed two previous complaints. I am wanting to file this third complaint and to let you know of another update with this company, Great American Reader.

This company is still harrassing me approx 3-5 times per day. This past week I have been attending a Fire Inspector Class through the State of Alabama. I am taking this class as part of my job as a career firefighter. I have not been able to concentrate all week in class because of this company calling continuously. Today alone, they called every thirty to forty five minutes, between approx 8:35 a.m. and 11:01 a.m.

During my lunch break today I returned a message that was left on my cell phone. A lady by the name of Sandy answered the phone and asked if I would like to arrange payment or allow them to proceed with "Legal Action". I politely declined and told her neither. I explained that I have already filed two complaints with your agency and also with the Better Business Bureau. I asked her if they were accredited with the BBB. She said that was did not know if they were or not. I explained to her that I have already researched them online and have discovered that they were not accredited. I also explained to her that I have already filed one complaint with the BBB. I have received an email from the BBB and the email expalined that GAR has a rating of unsatisfactory. I can forward you a copy of that email if necessary.

The operator, Sandy, asked what she wanted me to do. I asked for them to quit calling me constantly and harrassing me. As I previously said, I advised her that I have already filed two complaints with your agency and that the ONLY way that I am going to pay, is if the State Attorneys office says that I have to pay. I explained that your office advised me of the time period it would possibly take to return my phone calls/emails and that once I hear from your office, I will continue from there. Again, she said what would you like me to do? I said for them to quit calling and asked that she would record the information I gave her about me waiting to hear from you. She said that she would make the note, but that they would continue calling every day, just like they have been doing in the past.

I also advised her that since they called claiming they were with my credit card company, I called my credit card company to verify that they have a working relationship. The credit card company said they have never heard of this company nor have they dealt with them. I asked her how she thought it was legal to try to sale me something using that sales pitch. She advised me that they never said they were with my credit card company, but that they were with my credit company. Who would be my Credit Company? I have never heard of a "Credit Company"? Isn't that illegal for them to access my credit score without my permission? Please help! I am getting very stressed. Call me at 334-864-1135 for any further questions.

Thanks,
Michael Kendrick