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TOPIC: Battery Dead????
#301549
texasscott1 (User)
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Re:Battery Dead???? 1 Year, 9 Months ago  
MaiRoadie wrote:

Oh, and two year leftover doesn't cover batteries.


Does it specifically state that in the warranty booklet or is that something the dealer said? Warranty starts at delivery to the first retail purchaser.

Scott B.
 
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#301560
MaiRoadie (User)
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Re:Battery Dead???? 1 Year, 9 Months ago  
Dealer told me so.
 
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Pfluegerak (User)
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Re:Battery Dead???? 1 Year, 9 Months ago  
MaiRoadie wrote:
Dealer told me so.

Is there another dealer you can call?

If your bike is brand new, not previously owned.
IMO Warranty starts on date of purchase....your purchase. Until then, care and maintenance is on the dealer.
They owe you a new battery.
 
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#301571
texasscott1 (User)
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Re:Battery Dead???? 1 Year, 9 Months ago  
I just read the terms of the warranty on mine which is a '99 and I don't think they've changed since and it doesn't say anything at all about the battery not being covered. There is a Yamaha customer service # in the manual that you can call.

Wouldn't hurt to have the dealer show you where the thing about the battery is written in your warranty information.

I've sold more than a few new cars that were "left over" 2 year olds and everything was covered on them.

Scott B.
 
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#301610
MaiRoadie (User)
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Re:Battery Dead???? 1 Year, 9 Months ago  
I called another dealer and they stated the same that it is not covered.
 
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#301709
texasscott1 (User)
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Re:Battery Dead???? 1 Year, 9 Months ago  
MaiRoadie wrote:
I called another dealer and they stated the same that it is not covered.

A call to Yamaha customer service might be worth your while. If it doesn't say anything in the warranty information in your owners manual about it not being covered then it should be covered.

Scott B.
 
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Pfluegerak (User)
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Re:Battery Dead???? 1 Year, 9 Months ago  
MaiRoadie wrote:
I called another dealer and they stated the same that it is not covered.

Just contacted my dealer here in Houston. They said typically yes it would be covered under warranty.

see email below...
Typically yes. We have some guidelines we have to follow. Contact our service manager Brian McKinley. He will walk you through protocol.----- Original Message -----
To: HYM
Sent: Wednesday, August 11, 2010 8:53 AM
Subject: question

If I bought a new Yamaha Road Star, not pre-owned. Would the battery be under warranty?

What if the battery quit working, will not hold a charge after the first month of ownership, is it under warranty?

Call: 281-890-2020
 
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