You know that video you posted of the warped pulley in action? Post it on YouTube with the Headline "DNA Cycle - Buyer Beware", and do the same for Outlaw. Just make sure you use their actual company names. That way, whenever anyone does a web search for parts from either, there's the chance your video will come up.
You have the option to write a text description when you post, so briefly tell about your NINE MONTH ordeal of getting screwed. I guarantee you both companies search the Web for comments about their respective companies. Have fun with it & I hope the CC
company sides with you on the refund!